These Terms & Conditions govern all use of the stm888 platform. By accessing or using any part of the stm888 website, creating an account, or placing any bet or wager, you agree to be bound by the terms set out below. Please read them carefully before proceeding.
You must be at least 21 years of age and a resident of Indonesia to register and maintain an active stm888 account. Age verification is mandatory at all stages of the KYC process.
All transactions are processed in Indonesian Rupiah (IDR) via approved local channels including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.
All bonuses and promotional credits are subject to wagering requirements and fair-use rules. Abuse of bonuses, including multi-accounting or collusion, results in forfeiture of funds and account closure.
You are solely responsible for maintaining the confidentiality of your stm888 login credentials. stm888 will never ask for your password via email, live chat, or any other channel outside the secure account settings panel.
Fraudulent transactions, match-fixing, use of automated betting software (bots), money laundering, or any attempt to exploit technical errors in the platform are strictly prohibited and may be referred to relevant authorities.
These Terms are governed by the laws of the jurisdiction in which stm888 holds its international gaming license. Disputes are subject to binding arbitration in accordance with those governing statutes.
The following definitions apply throughout these Terms & Conditions. Where the context permits, words in the singular include the plural and vice versa.
| Term | Meaning |
|---|---|
| "Platform" | The stm888 website accessible at https://stm888.app, including all sub-pages, features, games, sportsbook markets, and services made available through that domain. |
| "Account" | A registered player account on stm888, created by completing the registration process and verified through the KYC procedure. |
| "Player" | Any individual who has registered or is in the process of registering a player account on the stm888 platform, where such registration is permitted under these Terms. |
| "Balance" | The total funds held in a Player's stm888 account wallet, denominated in Indonesian Rupiah (IDR), comprising deposited funds and any credited bonus amounts separately tracked. |
| "Bonus Funds" | Promotional credits issued by stm888 to a Player's account, subject to separate wagering requirements and bonus-specific terms as communicated at the time of issuance. |
| "Real Money Funds" | Funds deposited directly by the Player via an approved payment method, as distinct from Bonus Funds. |
| "KYC" | Know Your Customer — the identity and document verification process required by stm888 before processing withdrawals or investigating account disputes. |
| "Wagering Requirement" | The total aggregate bet amount that must be placed with Bonus Funds before those funds — or winnings derived from them — become eligible for withdrawal as Real Money Funds. |
| "Prohibited Activity" | Any conduct listed under Section 7 of these Terms, including but not limited to fraud, multi-accounting, use of automated betting software, and money laundering. |
| "WIB" | Western Indonesia Time (UTC+7), the default time zone used for all time references in these Terms unless otherwise stated. |
Access to and use of the stm888 platform is conditional upon the Player satisfying all of the following eligibility criteria at the time of registration and at all times thereafter:
To access the full range of stm888 services, you must complete the registration process available via the stm888 Login page. The following rules govern account registration and ongoing account management:
You must provide accurate, complete, and current information at the time of registration, including your legal full name, date of birth, Indonesian national identity number (NIK or equivalent), residential address, email address, and mobile number. Providing false, misleading, or deliberately incomplete information is a material breach of these Terms and may result in immediate account closure.
Each Player may hold only one registered account on the stm888 platform. Operating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — constitutes a Prohibited Activity. stm888 uses device fingerprinting, IP analysis, and payment-method cross-referencing to detect duplicate accounts. Upon detection, all accounts involved will be suspended, balances will be forfeited, and the matter may be referred to relevant authorities.
You are solely responsible for maintaining the confidentiality of your stm888 login username and password. You must not share your credentials with any third party, permit any third party to use your account, or use any third party's account. stm888 will never contact you requesting your password through any channel. If you suspect that your account credentials have been compromised, you must notify stm888 support immediately.
You must keep your account information current at all times. If your email address, mobile number, or residential address changes, you must update your stm888 account details promptly. stm888 is not liable for any losses arising from outdated account information, including missed security alerts, failed withdrawal notifications, or misdirected communications.
If you share a device or network with individuals under the age of 21, you are responsible for ensuring that those individuals cannot access your stm888 account. stm888 recommends enabling device-level password protection and logging out of your account after every session when using a shared device.
All financial transactions on the stm888 platform are conducted in Indonesian Rupiah (IDR / Rp). stm888 supports the following approved local payment channels:
The minimum single deposit is Rp 25.000. There is no maximum deposit limit set by stm888, although individual banks and e-wallet providers may apply their own transaction ceilings. Deposits via OVO, DANA, GoPay, and ShopeePay are typically credited to your stm888 account balance within 5 minutes of successful transfer confirmation. Bank transfer deposits are credited within 5–15 minutes during normal banking hours (WIB). stm888 does not charge any deposit processing fee; however, your bank or e-wallet provider may apply their own transaction charges.
The minimum single withdrawal is Rp 50.000. Withdrawals must be made to a payment account (bank account or e-wallet) registered in the same name as the verified stm888 account. Third-party withdrawals — where the payment account belongs to a person other than the registered Player — are strictly prohibited and will be rejected. Withdrawal requests submitted before 23:00 WIB are typically processed within 30 minutes. Requests submitted after 23:00 WIB will be processed on the following business day, though stm888 aims for 24/7 processing including during Indonesian national public holidays such as Idul Fitri and Lebaran.
Prior to processing your first withdrawal, stm888 requires completion of the KYC verification process (see Section 8). Additionally, stm888 reserves the right to request re-verification before processing any withdrawal that is unusually large relative to the Player's historical transaction pattern, or where there is any indication of irregular account activity.
The stm888 platform operates exclusively in IDR. No currency conversion is applied to Player balances. Amounts displayed in the stm888 account interface, cashier, and transaction history are all denominated in Indonesian Rupiah. stm888 does not accept deposits in USD, EUR, or any other foreign currency through the player-facing cashier.
An account that has not recorded any login activity for a continuous period of 12 months is considered dormant. stm888 will notify the Player at the registered email address at least 30 days before applying a monthly dormancy maintenance fee of Rp 10.000 or 5% of the remaining balance (whichever is lower). Dormant account fees will not reduce a balance below zero. Players may reactivate a dormant account at any time by completing the stm888 login and performing any account action.
stm888 offers a range of bonuses and promotional offers to eligible Players. Unless otherwise specified in the promotion-specific terms communicated at the time of the offer, the following general bonus rules apply to all stm888 promotions.
stm888 operates a zero-tolerance policy toward bonus abuse. Actions that constitute bonus abuse include — but are not limited to — registering multiple accounts to claim the same welcome offer, using automated or scripted betting patterns designed to minimize risk while meeting wagering requirements (commonly known as "bonus hunting" or "arbitrage play"), coordinating with other Players to generate qualifying bets that offset risk, and providing false registration information to circumvent eligibility checks. Upon detection of bonus abuse, stm888 reserves the right to void all Bonus Funds, void any winnings derived from Bonus Funds, close the account, and retain deposited funds pending an investigation.
stm888 runs seasonal promotions timed to Indonesian cultural events including Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). These promotions are subject to their own specific terms communicated at launch and are available only for the duration stated. Seasonal promotion eligibility may be restricted to Players who have completed full KYC verification.
All sportsbook bets placed on the stm888 platform are subject to stm888's Sportsbook Rules, which are published on the platform and incorporated into these Terms by reference. Key principles include: bets are final once confirmed; live betting markets may be suspended or voided at stm888's discretion if a technical or data error is detected; mix parlay (multi-leg accumulator) bets require all legs to settle as wins for the accumulator to pay; and minimum and maximum bet limits per market are displayed in the bet slip at the time of placement.
All casino games on the stm888 platform — including slots from Pragmatic Play, PG Soft, NetEnt, and Microgaming, live dealer titles from Evolution Gaming, and crash games including Spribe Aviator — use certified Random Number Generator (RNG) technology. Game outcomes are independently audited. The theoretical Return to Player (RTP) percentage for each slot title is disclosed in the game information panel. stm888 does not manipulate game outcomes and has no ability to adjust individual game RTPs in real time.
In the event of a technical error, system malfunction, or incorrect odds or payout display, stm888 reserves the right to void affected bets and return the original stake to the Player's account balance. Any winnings resulting from an obvious error — including but not limited to odds that are clearly mispriced relative to the true market — may be voided at stm888's discretion, even after initial settlement. "Palpable error" decisions are made at the sole discretion of stm888's trading team and are final.
The following activities are strictly prohibited on the stm888 platform. Engaging in any Prohibited Activity constitutes a material breach of these Terms and will result in account suspension, forfeiture of balances, and may result in civil or criminal referral:
stm888 is required by the terms of its international gaming license to perform identity verification (KYC — Know Your Customer) on all Player accounts. The KYC process is designed to prevent underage gambling, fraud, and money laundering.
Players will be asked to submit the following documentation as part of the standard KYC process:
stm888 aims to complete standard KYC verification within 24–48 hours of receiving all required documents during business hours (WIB). During peak periods — such as following Idul Fitri or Indonesian Independence Day — verification may take up to 72 hours. You will be notified at your registered email address when verification is complete or if additional documentation is required.
stm888 reserves the right to place a withdrawal hold on any account where KYC has not been completed, regardless of the account balance or the Player's deposit history. Accounts that fail to complete KYC within 60 days of the first withdrawal request will be closed, and funds will be returned via the original deposit method after deducting any applicable processing costs.
To the maximum extent permitted by applicable law, stm888 and its directors, officers, employees, partners, game-supply affiliates, and technology providers shall not be liable for any of the following:
Nothing in these Terms limits stm888's liability for fraud, for death or personal injury caused by stm888's gross negligence, or for any other liability that cannot be excluded or limited under applicable law.
In any event where stm888 is found liable to a Player, stm888's total aggregate liability for all claims arising in any 12-month period shall not exceed the total amount deposited by the Player during that same 12-month period.
stm888 collects, stores, and processes personal data in accordance with its Privacy Policy, which is published at /privacy-policy and is incorporated into these Terms by reference. By registering an stm888 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
stm888 will not sell, rent, or transfer your personal data to unaffiliated third parties for marketing purposes without your express consent. stm888 may share your data with its licensed game providers (including Pragmatic Play, Evolution Gaming, and PG Soft), payment processing partners (including Indonesian banking and e-wallet operators), and regulatory or law enforcement authorities where required by the terms of its international gaming license or by applicable law.
For full details on data retention periods, your rights as a data subject, and how to request deletion or correction of your personal data, please refer to the stm888 Privacy Policy.
You may close your stm888 account at any time by contacting stm888 customer support via live chat. Prior to closure, you must withdraw any remaining Real Money Funds balance. Bonus Funds and any winnings subject to an incomplete wagering requirement will be forfeited upon voluntary account closure. Account closure requests are processed within 24 hours of confirmation.
stm888 reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, with or without prior notice, in any of the following circumstances:
Where an account is closed by stm888 for a reason other than a breach of these Terms by the Player, any Real Money Funds balance will be returned to the Player via the original deposit method. Where closure results from a breach, stm888 may retain any balance pending the outcome of an internal investigation.
Players who wish to exclude themselves from the platform for responsible gaming reasons are encouraged to use the self-exclusion tools available in the stm888 account dashboard. Self-exclusion periods of 1 month, 3 months, 6 months, 1 year, and permanent exclusion are available. For further information, please visit the stm888 Responsible Gaming page.
These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which stm888 holds its international gaming license. In the event of any conflict between these Terms and the laws of Indonesia, the laws of the licensing jurisdiction shall prevail to the extent permitted.
In the event of any dispute, complaint, or claim arising from your use of the stm888 platform, you agree to first contact stm888 customer support in good faith and allow 14 business days for stm888 to investigate and respond. The majority of disputes — including transaction queries, bonus disputes, and account access issues — are resolved at this stage without the need for further escalation.
If a dispute cannot be resolved informally within the 14-day period, either party may refer the matter to binding arbitration under the rules of the arbitration body specified in stm888's gaming license jurisdiction. The arbitration will be conducted in English. Each party shall bear its own legal costs unless the arbitrator determines otherwise. The arbitrator's decision shall be final and binding on both parties.
You agree that any dispute resolution proceedings shall be conducted on an individual basis only. You waive any right to bring or participate in any class action, collective action, or representative proceeding against stm888 in any forum.
If you have any questions about these Terms & Conditions, wish to submit a formal complaint, or need assistance with your stm888 account, please contact our support team through the following channel:
stm888 maintains a dedicated compliance and player relations team. Formal complaints submitted in writing to [email protected] will receive a written acknowledgement within 48 hours and a substantive response within 7 business days.
These Terms & Conditions were last updated in January 2026. stm888 reserves the right to update these Terms at any time. Material changes will be communicated to registered Players via the registered email address at least 7 days before the changes take effect. Continued use of the stm888 platform after the effective date of any updated Terms constitutes acceptance of the revised Terms.
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